Commissioning and operations, 500+ room South China Sea resort
Opening a 500+ room resort in Asia and running it through its first cycle.
Professional experience — not a TEX Group project. This work was delivered before TEX Group was formed and remains attributed to the professionals and organisations responsible for it. It is shown to demonstrate relevant operating experience, not as a TEX corporate reference.
Period
2019
Services
TEX Management
{THE BRIEF}
A 500+ room resort had to be commissioned and then operated, in a market with different labour, supply and guest-mix conditions to the teams’ home region.
Opening a property is one problem; running it once the opening team leaves is another. Both sat in the same scope.
{WHAT WE DID}
Pre-opening programme run to a dated critical path
Local recruitment and training built into the opening schedule
Supply chain established against local availability, not an imported list
Operating standards adapted to the market without losing the brand position
Operation carried through its first full cycle before handover
{THE RESULTS}
Rooms
TEX Business Lines
Project lead
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