Distribution and direct-booking overhaul, four properties
Distribution rebuilt for a four-property group so direct booking became a real channel.
Professional experience — not a TEX Group project. This work was delivered before TEX Group was formed and remains attributed to the professionals and organisations responsible for it. It is shown to demonstrate relevant operating experience, not as a TEX corporate reference.
Period
2025
Services
TEX Online
TEX Management
{THE BRIEF}
Four properties were selling through an overlapping set of channels with inconsistent content, mismatched rate structures and a direct channel that could not compete with its own listings.
The direct site existed but had nothing to offer that an intermediary could not match, so guests had no reason to use it.
{WHAT WE DID}
Channel and OTA position reviewed property by property
Rate and inventory structure aligned across the portfolio
Listing content and imagery rebuilt to one standard
Booking engine and reservation flow reworked
Direct channel given a defined advantage and measured against it
{THE RESULTS}
Channels
TEX Business Lines
Project lead
Browse more TEX Group projects across management, travel, events, distribution, brand, gastronomy and hotel projects.
